This is an analytical role and must have the ability to take the lead when necessary.
A matric qualification essential.
A formal certification in Cisco with a minimum CCNP.
A minimum of 5 years experience in an IT Operations environment.
Sound knowledge and experience with Firewall technologies will be an advantage.
Technical proficiency and comprehends the impact upon work-unit responsibility.
Proven experience of network routing and switching technologies and the ability to apply in the workplace.
Knowledge of Network Security, VoIP and IPsec networking technologies essential.
Knowledge and experience with Cisco technologies essential.
Identify network performance baseline and implement improvement measures to optimize network performance.
Design and implement new solutions and improve resilience of the current environment.
Organises and manages work according to the procedures and guidelines.
Works accurately and thoroughly by attending to all detail.
Prioritises time and organises resources through co-ordination and feedback.
Applies technical expertise in area of work unit responsibility.
Focuses on client needs and satisfaction.
Collaborates with and supports colleagues in order to achieve shared goals.
Responsible for network design and management.
Analyse network performance and ensure network optimization.
Investigate and implement network recovery procedures and minimise risk.
Apply project management principles and ensure technical competence is maintained.
Develop and maintain support documentation and ensure best practices are documented and implemented.
Ensures quality improvement projects to meet client expectations.